JL

Product designer

Product design for complex enterprise software.

I untangle inherited, inconsistent workflows into products people can use. I lead a small design team while staying hands-on.

Explore my work

Selected work

Making complex workflows feel simple.

The redesigned Automation Builder canvas with pill indicator nodes

Enterprise workflow canvases · 2026

Canvas Unification Initiative

Three canvases, built over time and never reconciled. One consistent experience, without making users relearn a thing.

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Related cases side panel in the lab management system

Lab management system · 2024

Related Cases: Return Entry Redesign

Inherited a shelved solution, a hard deadline, and a team expecting the impossible. Here’s what shipped.

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Multiple queues lead dashboard

Lead management · 2022

Multiple Queues: One Dashboard, Every Lead

No direct user access. No clear requirements. Just a hard deadline and a client who needed something that didn’t exist yet.

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About

Designing for the workflows that matter most.

Product designer with 7+ years in complex enterprise software, specializing in untangling inherited, inconsistent workflows into products people can use. Currently lead a small design team while staying hands-on.

Based in Orange County, CA.

EKN · Design ManagerJun 2026 to Present
EKN · Lead Product DesignerJul 2025 to Jun 2026
Glidewell Dental · Senior Product DesignerJan 2023 to Apr 2025
Loyal Health · Product DesignerFeb 2022 to Dec 2022
ZUUM Transportation · UX DesignerMar 2020 to Feb 2022
FreshWorks Studio · UI/UX DesignerApr 2018 to Sep 2019